Refund policy
JetLife Vacations Travel Agreement, Terms & Conditions, Waiver, and Refund Policy 2025/2026
Company Description
JetLife Vacations Travel Agency is a licensed and accredited travel agency under IATAN and ARC, proudly serving travelers worldwide for over eight years. We are an award-winning agency, voted Best Travel Agency in the Tampa Bay Area four years in a row.
Unlike informal "travel groups," JetLife Vacations operates as a certified travel agency — offering fully hosted group experiences, international partnerships, and curated luxury vacations that deliver what we call The JetLife Experience.
TERMS & CONDITIONS
1. Booking and Payments
All bookings require either full payment or enrollment in an approved JetLife Vacations Easy Pay Plan. Reservations are confirmed once the first payment is received. All installment payments must be made according to the agreed schedule.
The Easy Pay Plan is 0% interest and automatically deducted using the payment method provided at the time of enrollment. A $25.00 late fee will be applied to any payment that fails to process on the scheduled due date. Repeated failed or missed payments may result in cancellation of the reservation without refund or credit.
Final payment in full is required no later than 60 days prior to the scheduled departure date. Failure to complete all payments by this deadline may result in forfeiture of the reservation and all funds paid.
2. Travel Insurance
Travel insurance is strongly recommended at the time of booking. Travelers are responsible for purchasing their own policy. By declining to purchase travel insurance, travelers accept full financial responsibility for any loss, delay, or cancellation that insurance would have covered.
3. Insurance Responsibility and Indemnification
Travelers are strongly encouraged to purchase comprehensive travel insurance to protect against trip interruptions, medical emergencies, cancellations, or other covered events. By declining to purchase travel insurance, the traveler acknowledges full financial responsibility for any loss, delay, or additional expenses incurred.
The traveler further agrees to indemnify and hold harmless JetLife Vacations, its owners, agents, and affiliates from and against any loss, liability, claim, or demand — including reasonable attorney's fees — arising from the traveler's failure to secure adequate travel insurance coverage, including but not limited to Force Majeure events.
4. Non-Refundable Payments
After 7 days of booking, all payments are non-refundable, non-transferable, and non-creditable. This includes payments made via Affirm, Klarna, Uplift, AfterPay, or any other financing platform. Funds are immediately used to secure group accommodations, tours, and vendor services that operate under strict no-refund policies.
5. Postponements or Cancellations by JetLife Vacations
JetLife Vacations reserves the right to postpone or modify any trip due to Force Majeure events, including but not limited to government shutdowns, airline disruptions, civil unrest, pandemics, or natural disasters. In such cases, all funds will be applied toward rescheduled dates. Refunds are not issued under these conditions.
This credit fully satisfies JetLife Vacations' obligation to the traveler. The resulting travel credit is non-cash refundable and must be redeemed for a future booking with JetLife Vacations.
6. Documentation
It is the traveler's responsibility to ensure valid passports, visas, and entry documents. No refunds or credits will be given for failure to obtain necessary travel documents or denial of entry by foreign governments.
7. Roommate Policy
Travelers booking double occupancy are responsible for providing a roommate. If your roommate cancels, you must pay the difference to move to single occupancy or find a replacement traveler.
8. Assumption of Risk
International travel involves inherent risks including but not limited to illness, injury, political unrest, or delays. By booking with JetLife Vacations, travelers voluntarily assume all risks and responsibilities associated with participation.
9. Behavior and Conduct
JetLife Vacations reserves the right to remove any participant from the group without refund for behavior that jeopardizes the safety, enjoyment, or well-being of others.
10. Legal Jurisdiction
This agreement is governed by the laws of the State of Florida. Any disputes shall be handled exclusively in Pinellas County, Florida.
ACCIDENT WAIVER AND RELEASE OF LIABILITY
I, the undersigned, desire to travel with JetLife Vacations ("Organizer"). I understand that travel may be hazardous and may involve the risk of injury, sickness, and possibly death, as well as damage to personal property. I understand that conditions abroad may differ from those in the United States in law, safety, and medical standards. I understand that there may be delays, sudden schedule changes, or cancellations. The Organizer is not liable for third-party transportation issues or vendor negligence. I certify that I am in good physical condition and medically able to travel. I acknowledge that activities such as swimming, boating, or excursions carry inherent risk, and participation is at my own risk. I understand that while reasonable precautions are taken, JetLife Vacations cannot guarantee or warrant safety. I voluntarily assume all risks associated with travel. Activities outside the official itinerary are undertaken at my own risk. I release JetLife Vacations, its employees, partners, and affiliates from any liability for property damage, injury, loss of life, or emotional distress. I grant JetLife Vacations permission to use my photographs or video likeness for promotional use. I understand that all payments are irrevocable, non-refundable, and non-creditable unless otherwise stated in writing. I agree to indemnify and hold harmless the Organizer for any losses or damages arising from my actions. I have reviewed current travel advisories from the U.S. Department of State and CDC. I have read, understood, and voluntarily signed this Waiver and Release of Liability.
REFUND POLICY
Within 7 days of booking: Full refund After 7 days of booking, all payments are non-refundable and non-transferable. Travel insurance is highly recommended to protect your investment. If a trip is postponed due to government shutdowns, natural disasters, airline disruptions, or Force Majeure events, all funds will be applied toward the rescheduled dates. By purchasing a JetLife Vacation, you acknowledge and accept that your payments are used to secure international accommodation and vendor contracts bound by strict no-refund terms. All reservations are non-transferable and non-creditable. The issuance of a JetLife credit for postponed travel constitutes full and final satisfaction of JetLife Vacations' obligations under this agreement. The credit is non-cash refundable and may only be applied toward future JetLife Vacations.
CHARGEBACK AND DISPUTE POLICY
By booking JetLife Vacations, the traveler acknowledges and agrees that all payments are governed by this signed agreement. Initiating a credit card or bank chargeback after acknowledging these terms constitutes a breach of contract and fraud.
JetLife Vacations reserves the right to provide proof of this signed agreement, payment records, and all trip documentation to dispute any false chargebacks. Travelers agree to resolve all refund or cancellation concerns directly with JetLife Vacations prior to initiating any third-party disputes.
In the event a chargeback is successfully initiated against JetLife Vacations in violation of this policy, the traveler agrees to pay JetLife Vacations a penalty of $250.00 as liquidated damages to cover administrative, processing, and collection fees, in addition to all external legal costs.
ACKNOWLEDGMENT & SIGNATURE
I, the undersigned traveler, have read and fully understand this JetLife Vacations Travel Agreement, including the Terms & Conditions, Waiver, Refund Policy, and Chargeback Policy. I agree to all terms herein and confirm that I am signing voluntarily.